Dear Knights,



To ensure a fair and balanced experience for all players, we will soon be making a small adjustment to the probability of winning bonuses at the fair. This change will only affect a very small number of players who use an exceptionally large number of tickets at once.



What’s Changing?

Starting from the 50th bonus won at a fair (per week), the probability of winning additional bonuses will gradually decrease. This means that it will become increasingly difficult to win more bonuses after this point.



Why Are We Doing This?

Our goal is to maintain a balanced and fair experience for everyone. This adjustment prevents a small group of players from collecting an excessive number of bonuses by using a large number of tickets. By doing so, we ensure that the game remains challenging and fair for everyone.



Who Will Be Affected?

The vast majority of players will not be significantly affected by this change, as most typically win far fewer than 50 bonuses per fair. This means that your gameplay experience will remain largely unchanged.



In Summary:

This change helps us ensure a balanced and fair game for all players. We want to make sure that everyone continues to enjoy the game while also having a fair chance to rise to the top.



We appreciate your understanding and support!

The system for device notifications has been redeveloped and should now ensure a more stable overall performance. Previously, this process caused a high load on the servers and occasionally overloaded them. Please check if everything works as usual when you have device notifications enabled. Thank you.

Scheduled maintenance is set for today at 8 PM German time. During this period, various services will be scaled up to enhance performance and stability. As a result, the skill will be unavailable for approximately 30 minutes.

Thank you for your understanding and patience.

A bug that caused the tower to reopen immediately has been fixed. The current tower remains unchanged and will stay open.

We're glad that so many of you are joining us again this season. In the coming days, you'll notice some new features, and many more are already planned. Thank you for your continued support – it enables us to keep the game running and evolving. The Krögoor team wishes you an exciting and entertaining Season twelve!

We have received reports from some players that the jousting tournament feature does not work properly with certain versions of the first-generation Echo devices. We have already forwarded this issue to our contacts. However, as skill developers, we do not have direct access to the devices' hardware, making it impossible for us to resolve the issue on our own. We recommend affected players to use an alternative Echo device or the Alexa app on their smartphone instead.

To compensate for the recent downtime, our next Double Thursday event will exceptionally be extended to two days. This means that double rewards will be available on both Thursday and Friday.

Recently, a significant problem occurred in our game, which can be directly attributed to erroneous information from Amazon's API for in-skill purchases. This issue specifically affected the purchase of diamonds. Amazon's API transmitted incorrect data by occasionally returning a value of 0 for purchased diamonds, even though players had actually made purchases. These faulty API responses led to discrepancies between the data recorded in our system and the actual purchases, impacting the players' diamond accounts.

To preserve the integrity of your gaming experience and the accuracy of player accounts, we were forced to reset the game status to the state as of 6 AM GMT+1. This measure was necessary to correct the diamonds that were mistakenly deducted and to ensure the fairness of the game.

To prevent further impacts on the diamond balances, we have temporarily blocked the influence of Amazon's API on the diamond accounts.

This measure is necessary to prevent the problem from recurring, but it means that no purchases are currently possible in the game. Additionally, this implies that purchases made after 6 AM GMT+1 have not yet been credited.

We want to assure you that all purchases already made will be automatically credited as soon as the problem with the Amazon API is resolved. Our team is working intensively with Amazon to find a quick solution and restore full functionality as soon as possible.

We are aware that this problem has caused inconvenience not only for us but also for you as players. Although we are not the cause, we will consider how we can compensate for this outage for you. However, these considerations will only be made once the problem has been completely resolved.

To stop communication with a specific player, use the command (block player). First search for the player using the search function and then say (block player). This will ensure a more pleasant and trouble-free playing environment.

- Fixed Issue: Potions can now be used smoothly in the Troll Cave.
- Reduced Gold Requirement: The amount of gold needed to attract a dragon has been halved.
- Percentage Health Display: In the Troll Cave, remaining enemy health is now announced in percentages (starting from 50%).
- Named Stone Golems: The stone golems created by Grumblefoot now have their own names.

We are excited to announce that the long-awaited Troll Cave can now be entered for a limited time! This new and thrilling area is currently in test mode, offering you the unique opportunity to be part of the development and refinement of this epic adventure.

During the testing phase, we will continuously work on various aspects of the Troll Cave. This includes content adjustments, optimization of audio files, fine-tuning the difficulty level, and balancing the rewards. Your feedback will play a crucial role in this process. Our goal is to ensure that the cave is not only challenging and exciting but also provides a fair and rewarding experience.

As participants in this open test, rest assured that all rewards earned during the test will be credited to your account. The energy required for exploring the cave will be deducted as usual. The decision to venture into the depths of the Troll Cave now and contribute directly to the refinement of this fascinating new chapter in our game is yours.

We look forward to your brave deeds and your valuable feedback.

The problem with the continuous loop in the forest should be fixed now. If it unexpectedly occurs again, please send an email to info@kroegoor.com.

The use of multiple accounts distorts the gaming experience for everyone and undermines the integrity of our game. It provides advantages that are not in the spirit of fair competition and can spoil the gaming enjoyment for others.

Please note that players from the same household should not have direct or indirect trading relationships in the game. It is crucial to experience the game as if you do not know each other. Violating this rule can result in the suspension or removal of your accounts.

Our team has implemented mechanisms to detect multi-accounting and violations of household rules, taking appropriate actions as necessary. Accounts that violate these rules will be identified and may be suspended or removed.

We kindly request all players to adhere to our rules and use only one account per person. Fairness is the foundation of an enjoyable game, both for you and all other players.

A bug caused Azrael to be defeated several times. This in turn led to the Lazarus Order winning the season prematurely and incorrectly. The bug was fixed and the old state was restored. No items or purchases were lost.

The bonus entertainer will be removed next season. Those who have the bonus will receive the equivalent value back in diamonds.

The gold prices will be adjusted in the game.